These are terms applicable to rental, self guided trips, guided trips and coaching.
This is included when hiring a kayak:
Spray deck, buoyancy aid and paddle. Map/sea chart & compass is not included but possible to add on to your reservation.
Reservation and payment
Reservation should be made through our online booking form. The booking is conclusive/binding and we send you a confirmation within 24 hours by e-mail with an invoice. Payment is made through bank transfer or Pay Pal. When the payment is made, your equipment/activity is reserved for you.
Payment is made with the total amount.
Cancellation earlier than 21 days before the activity is refunded with the total amount except for SEK 200:-
Cancellation 8-20 days before the activity is refunded with 75% of the total amount.
Cancellation 1-7 days before the activity is refunded with 50% of the total amount.
Cancellation within 24 hours before the activity is non-refundable.
We do not refund no shows.
If you decide it is too windy for you to start your trip, you have the option of reebooking. You need to be present at Horisont Kajak at the time of your original departure to have this option. The conditions are usually more favourable on site than on the weather app ;-).
Horisont Kajak AB guarantee equipment with full function.
All equipment shall be returned in the same shape when collected. Any damage will be charged. The kayak is excpected to be clean when returned. If you prefer us to clean it, we are happy to do that. The charge is SEK 200:-/kayak.